Brenda Westwood
34 Garter Road
St Louis, MO
999-999-9999
brendawestwood@xyz.com

Objective:	Interested in a postion as a Hotel Front Desk Executive with a leading hotel.

Experience:
  
Mariott Courtyard	St. Louis
Hotel Front Desk Executive	2008 to Present
 Ÿ	Computed bills, collected payments, and made change for guests.
Ÿ	Performed simple bookkeeping activities, such as balancing cash accounts.
Ÿ	Reviewed accounts and charges with guests during the check out process.
Ÿ	Posted charges, such those for rooms, food, liquor, and telephone calls, to ledgers manually, and by using computers.
Ÿ	Transmitted and received messages, using telephones and telephone switchboards.
Ÿ	Contacted housekeeping and maintenance staff when guests reported problems.
Ÿ	Answered inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
Ÿ	Advised housekeeping staff when rooms had been vacated and were ready for cleaning.
Ÿ	Arranged tours, taxis, and restaurants for customers.
Ÿ	Deposited guests' valuables in hotel safes and safe-deposit boxes.
Ÿ	Date-stamped, sorted and racked incoming mail and messages.
Ÿ	Made and confirmed reservations.

Education:	Dakota Hights High School	St. Louis, MO
	High School Diploma	2005

References:	Available upon request